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Using Intelligent Agents with Instant Messaging
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- Steve Knode, Professor, Marymount University; J-D Knode, Student, University of Baltimore
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Intelligent Agent technology has progressed to the point where serious, easy-to-use, and value-added applications are now emerging. Likewise, the growth of instant messaging technology to allow immediate feedback, conversations, and instant collaboration has occurred. Now, the opportunity exists to combine the two approaches to offer real-time, inexpensive, readily available “expertise” at any time through virtual instant messaging personas.
This presentation will discuss and demonstrate the use of intelligent agent technology and instant messaging to provide administrative and content information to students, virtually anywhere and anytime for minimal cost. Several different delivery methods (e.g., World Wide Web, PDA, wireless, etc.) will be demonstrated and discussed. Included in the demonstration will be an actual application developed for a university to provide such information. In addition, the potential impact of this approach will be discussed.
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