XML, Extensible Markup Language, is important as a way to represent and encapsulate the structure of underlying data in a portable way that supports data exchange regardless of the physical storage of the data. This paper (and session) introduces some useful and practical aspects of XML technology for sharing information in a educational setting (e.g., class rosters). Such ideas can be useful for both end-users requesting information from the computer support staff and for the computer support staff in providing information needed and/or requested by end-users in a useful manner.