David K. Moldoff
ABT
4631 West Chester Pike
Newtown Square, PA 19073
dmoldoff@abtcampus.com

Abstract

Imagine using a device that weighs less than a pound, fits in your pocket or purse, and has the power to run MS Office, as well as Internet applications! That device is the PocketPC. Campus demand for this hand?held device will grow as more education?focused applications are created for these Windows CE Release 3 devices. ABT will share lessons learned from its experience writing software for PocketCAMPUS, a suite of mobile applications that bring the benefits of mobile computing to administrators, faculty and students.

Tailoring ASP Services for Institutions of Higher Education: The Importance of Performance Contingency Planning

David K. Moldoff
ABT

Abstract

Advances in Internet communications and thin?client technologies have created an opportunity for institutions to get the benefits of application software without the large, up-front investments associated with licensing, installing and supporting that software on campus. Institutions with
limited budgets and/or small IS departments can now "rent" their mission?critical administrative? and student?information system software from Application Service Providers (ASPs). ABT, having negotiated the industry's first two ASP service contracts for administrative software, will
share its experience crafting PowerCAMPUS ASP service agreements with performance contingency plans that address the risk?management issues of educational institutions. Lessons learned implementing thin?client systems and providing remote systems? and application?support services will also be presented.

(These papers were not available at the time the Proceedings went to press. The author will supply copies of the papers at his talk or provide a url if they are posted on the web.)